The parties to the Agreement (the “Parties”) are:
1275 rue Saint-Antoine Ouest
Montreal Quebec H3C 5L2
– AND –
You (also referred to as the “Customer”, and may be written as “You” or “you”)
You hereby agree to purchase and ÎleSoniq agrees to sell the ticket(s) (the “Ticket(s)”) detailed in your OrderConfirmation (as defined below). The purchase of the Ticket(s) grant the bearer the revocable license toattend the event described on the Ticket(s). No other relationship between the Parties, either expressed orimplied, is created by your purchase of the Ticket(s).
Once your order is confirmed and your payment completed, you will receive a confirmation page and/oremail indicating a confirmation number (the “Order Confirmation”). You must keep your confirmation number.If, for any reason whatsoever, you do not receive a confirmation number or if you receive an error messageor encounter a service interruption, it is your entire responsibility to contact our Customer ServiceDepartment [phone number and email link] to confirm whether your order has been properly processed. Youare solely responsible for any problem that may occur during the purchase of Ticket(s). In such case,ÎleSoniq shall not be responsible for any loss (monetary or otherwise) that may result from any problemoccurring during the purchase of Ticket(s) through this website, including, without limitation, the failure of atransaction to be completed or confirmed, whether through the actions of ÎleSoniq and /or its related entities,or a third party. Orders will be processed only after a billing address and other billing information have been verified.Occasionally, we receive incorrect billing or credit card account information for a ticket order. This can delaythe processing of the order and the delivery of the Ticket(s). In such case, ÎleSoniq’ Customer ServiceDepartment may attempt to contact you, using the information provided at the time of purchase. If ÎleSoniq isunable to reach you after an initial attempt, it shall reserve the right to cancel your order and sell yourTicket(s) to another customer.
OBLIGATION TO PAY
By accepting the terms of this Agreement, you agree to pay the full price of the Ticket(s) ordered, includingany applicable taxes and delivery, convenience and other fees, as described on the Order Confirmationpage or e-mail. Ticket(s) prices for events that occur in Canada are stated in Canadian Dollars.
REFUNDS AND EXCHANGES
You must review your Ticket selection before you submit and confirm your order. Subject to the provisionsbelow for cancelled and/or postponed events, there are no exchanges or refunds once the Ticket(s) havebeen purchased.
The Ticket(s) can either be delivered by regular mail, express mail or e-mail at the postal or e-mail addressyou indicate or, when such option is possible, by will call (pick-up). If you choose to receive the Ticket(s) bye-mail, just print your e-tickets and present them at the event. Note that certain delays and fees areapplicable depending on the delivery mode you choose.
CANCELLED AND/OR POSTPONED EVENTS
When an event is cancelled or postponed, ÎleSoniq may, at its sole and exclusive discretion, either offer youan exchange or a refund. You have the sole responsibility of verifying if an event for which you havepurchased tickets through this website is cancelled or postponed. If an event is cancelled or postponed,ÎleSoniq will inform you through this website about procedures for making an exchange or obtaining arefund.
If an event is cancelled, as a general rule the credit card with which you purchased the Ticket(s) will berefunded . However, ÎleSoniq reserves the right to decide on an alternative refund or exchange method for aparticular event.
ÎleSoniq may change its refund and/or exchange policies at any time, at its sole and exclusive discretion.Any change to the policy may be found at the present URL.
The event starts on time and latecomers may be admitted only during a suitable break, at the sole discretionof the ushers or other employees of ÎleSoniq.
RIGHT TO CANCEL TICKETS, REFUSE ACCESS AND EXPEL
ÎleSoniq reserves the right to cancel any Ticket(s) or order of Ticket(s) through this website and to institute
legal proceedings against you if you breach any provision of the Agreement or this website.ÎleSoniq reserves the right to request photo ID of the Ticket(s) holder.In the event any person attending a event is judged unmanageable or exhibits behaviour which isconsidered inappropriate, or fails to comply with ÎleSoniq? rules, ÎleSoniq reserves the right, without anyrefund or compensation, to terminate such person’s license to attend the event and immediately expel suchperson.The Ticket(s) purchased on this website are revocable licenses and admission to a Ticket holder may berefused for any reason (or no reason) at the sole discretion of ÎleSoniq, its employees, agents, officers orrepresentatives, upon refunding the Ticket’s face value. Ticket(s) shall not be redeemable for cash.
RECORDING, TRANSMISSION AND PUBLICATION
All cameras, tape recorders and video recorders (including when incorporated in cellular phones or othermobile devices) and their use are strictly forbidden on the site of the event.You hereby grant ÎleSoniq the right to use your image, likeness, actions and statements in any transmission,publication or reproduction of the event in any means or circumstances, without any further permission orcompensation.
Any unlawful resale of Ticket(s) is strictly prohibited. ÎleSoniq reserves the right to cancel the licensegranted under the Ticket(s) and in connection with any fraudulent sale of such Ticket(s), without refund orother compensation.
NO PROMOTION WITHOUT PERMISSION
The Ticket(s) and may not be used for any advertising and/or promotional purposes (including contests andsweepstakes) or resold for the purposes of same without the prior written authorization of ÎleSoniq.
USE OF PERSONAL INFORMATION
LIMITATION OF LIABILITY
Notwithstanding all security measures in place on the site, injury may occur during an event. By acceptingthe terms of the Agreement, you assume all risk, liability and responsibility for any and all damages of anynature suffered by you, including, without limitation, bodily harm and loss of property incurred during or inconnection with the event. Furthermore, you hereby waive any and all rights to claim damages, monetary or otherwise, or to institute civil, criminal, administrative or legal proceedings against ÎleSoniq, its affiliates andother related entities or their directors, officers, administrators, employees, representatives and all otherpersons acting on behalf of ÎleSoniq, resulting from any cause whatsoever arising either before, during orafter the event.
In certain cases, applicable laws may not allow the limitation of liability set forth above, so this limitation ofliability may not apply in such particular cases. If any part of this limitation on liability is found to be invalid orunenforceable for any reason, then ÎleSoniq? aggregate liability (and that of its affiliates and other relatedentities or their directors, officers, administrators, employees, representatives and all other persons acting onbehalf of ÎleSoniq) under such circumstances for liabilities that otherwise would have been limited shall notexceed one hundred Canadian dollars (CAN$100).
You hereby agree to indemnify and hold harmless ÎleSoniq, its affiliates and other related entities, theirdirectors, officers, administrators, managers, employees, representatives and all other persons acting onbehalf of ÎleSoniq from and against any and all claims, actions, damages or other demands, including, butnot limited to, reasonable costs and expenses of litigation such as counsel fees, arising from or relating toyour purchase of Ticket(s).
APPLICABLE LAWS AND EXCLUSIVE JURISDICTION
The parties hereby agree that this Agreement shall be governed by and interpreted according to the lawsapplicable within the Province of Quebec in force at the time, without regard to conflict of lawprovisions. Furthermore, the parties hereby elect to submit to the exclusive jurisdiction of the Courts of theProvince of Quebec, in the Judicial District of Montreal, in respect of any action or proceeding arising out ofor related to the Agreement. However, the foregoing clause is in force without prejudice to the rights ofÎleSoniq to obtain any protective proceeding such as an injunction from any competent court havingjurisdiction.
The following paragraph appears on all printed Tickets and forms an integral part of the Agreement:IMPORTANT – No exchange and no refund. Upon cancellation of an event for which no other date has beenselected, this ticket may be refunded pursuant to the conditions set forth by the promoter of the event andÎLESONIQ. No refund of service fees. Any falsification or resale of tickets is prohibited. This ticket is voidfollowing a sworn complaint of theft thereof to the local police station. This ticket grants the right to its holderto assist at the event and grants no other right. This ticket may not be used for advertising, promotion(including contests and sweepstakes) or other commercial purposes without the prior written consent ofÎleSoniq or from the artist, as the case may be. The holder of this ticket assumes any and all liabilities as tothe risks and dangers that may result from this event and renounces to any claim for loss or damagewhatever the cause, incurred or suffered by the holder, whether occurring before, during or after theevent. The holder of this ticket renounces to any claim resulting from the capture or transmission of hisimage while on ÎleSoniq premises. The use of this ticket is subject to the rules in force on the premiseswhere the event takes place. You must comply with the rules established by the promoter of the event.Management reserves the right to refuse access to the event or to evict any person whose behaviour shallbe deemed inadequate with or without refund of the price of the ticket. The holder of the ticket may be frisked at the entrance of certain events. It is strictly prohibited to carry weapons and enter the site withalcoholic beverages. It is strictly prohibited to bring any type of food or beverage into the festival grounds.The use of cameras, tape recorders and camcorders is also prohibited. This ticket or the rights representedhereby or arising herefrom may not be assigned, sold or transferred commercially or as part of a promotion,with or without consideration, without the express written consent of the issuer and the producer.
Where a Court of Competent Jurisdiction declares a portion of the Agreement invalid or unenforceable, theremainder of the Agreement shall remain in force.The headings in the Agreement are provided for clarity only and do not form an integral part of theAgreement.
Where you have read the Agreement in English, the Parties agree that the Agreement shall be drawn up inthe English language. You can also read the Agreement in French.